Placement Student - Customer Account Support

Job description

We are looking for an enthusiastic Customer Support student to join our team specializing in Supply Chain Planning at our Drivetrain and Braking Systems Site in Redditch. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry. This role is available to candidates who qualify for a placement year and will commence Summer of 2027.

The requirements are to be onsite for part of the week so you will need to be able to travel or relocate to the location on your own behalf. In this role, you will make an impact in the following ways: + Supportcustomerswithenquiriesrelatingtoorders,deliveries,products,andaccountinformation. + Monitorandmanagecustomercases,ensuringtimelyupdatesandresolution. + WorkcloselywithSales,SupplyChain,Logistics,andotherinternaldepartmentstosupportcustomerneeds. + Assistwithordertrackingandcommunicationofdeliveryupdates. + Helpmaintainaccuratecustomerrecordsanddocumentation. + Supportreportingactivitiesandanalysecustomerservicetrendswhererequired. + Contributetoprocessimprovementinitiativestoenhancethecustomerexperience. + Participateinteammeetings,projects,andcontinuousimprovementactivities.

To be successful in this role you will need the following: + StudyingtowardsadegreeinBusiness,CustomerService,Management,SupplyChain,orarelateddiscipline. + Strongcommunicationandinterpersonalskills. + Customer-focusedwithaproactiveandpositiveattitude. + Goodorganisationalskillsandattentiontodetail. + ComfortableusingMicrosoftOfficeapplications,particularlyExcelandOutlook. + Abilitytomanagemultipletasksandworkeffectivelywithinateam. + Eagernesstolearnanddevelopwithinafast-pacedbusinessenvironment.

CLOSING DATE

Thursday, 12th November 2026 11:59PM

Job

Supply Chain Planning

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Student - Cooperative/12 Month Placement

ReqID

2439732

Relocation Package

No 100% On-Site No