Senior Regional ITSM and Project Coordinator EMEA - Tires

Job description

We are looking for a Senior Regional ITSM and Project Coordinator to join our EMEA IT team. In this role, you will act as a strategic bridge between global IT standards and local business requirements, ensuring governance, quality, and risk management across all Tires locations in the region. You will collaborate closely with local IT teams, central competence centers, and business stakeholders to implement IT Service Management (ITSM), and risk management.

ITSM Coordination

Lead IT Service Management activities, maintain service catalogs, and ensure compliance with ITSM processes.

IT Governance & Quality

Implement and monitor IT standards, quality assurance measures, and risk management plans across regional locations.

Communication & Collaboration

Facilitate knowledge sharing, networking, and collaboration between central and local IT teams and business units.

Project Management Coordination

Support and train Project Managers, and liaise with the PMO Organization.

Qualifications

Education

Bachelor’s or Diploma in Information Technology or related field; ITIL or similar certification is a must.

Experience

5–10 years in IT or industry, with at least 3 years in relevant IT roles. Strong background in IT Service Management and Project Management Coordination. Experience in multinational environments and willingness to travel internationally.

Skills

Advanced knowledge of ITSM and Project Management. Strong communication skills in English. Understanding of IT regulations, compliance requirements, and emerging technologies in the EMEA region.

Leadership

Ability to perform in a functional leadership role within a matrix organization.