Working Student_Cloud Operations Support (hybrid, not fully remote)

Job description

As a Cloud Operation Support Intern you will: Support resolution of incidents/WOs regarding recurring topics (f.e. user management, permissions, print queues) Collaborate in pre-analysis to ensure ticket completeness or gather data, facilitation of 3rd level incidents.

• Work with (Log) data analysis to improve performance, use of resources and cost effectiveness of cloud environment
• Help in creation of queries and dashboards to increase operational insight
• Support creation of operational documentation and improvement of documentation quality

Qualifications

What You Bring

Knowledge of cloud & server infrastructure Knowledge of Azure Architecture & administration Knowledge of Scripting (PowerShell) Communication skills Project-Management skills Language skills (English)