Servicing Ops Specialist

Job description

As the Loan Servicing Operations Specialist you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment. Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks.

Works independently most of the time, performs basic research tasks and problem solving in assigned areas. Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s). Performs basic data entry tasks, compile simple data elements and perform routine math calculations. Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.

Qualifications, Education, Certifications and/or Other Professional Credentials

Required Qualifications

High School Diploma/GED

Required Preferred Qualifications

2 - 4 years experience of working in an operations environment Basic knowledge of accounting; i.e. how the correction will affect an account

• Strong ability to multi-task & strong organizational skills
• Strong written/verbal communication skills Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday 8:30am-5:00pm (100% in office)