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Citizens Financial Group · United States

Workout Officer II

United StatesFull-time$164,000– $215,000 per yearAdministrative

Listed on Citizens Financial Group’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.

Apply on Citizens Financial Group’s careers site →

Job description

The CRM C&I Workout Officer II delivers proactive management of a substandard portfolio of 10 to 15 C&I loans to minimize credit losses, ensure return matches risk and, where possible, return customers to a satisfactory rating. Our group is focused on a rescue culture to retain as many clients as possible. If you enjoy coming up with innovative solutions to complex problems in a high paced environment, this may be a great opportunity for you!

The portfolio will be a mix of large and complex bi-lateral and syndicated loans with individual Citizens Bank exposure averaging $15MM+. The C&I Workout Officer II role includes working alongside a team leader to devise strategies, negotiate and structure transactions, obtain credit approval and document accordingly. The role includes financial analysis, enterprise value assessment, analysis of market dynamics and maintaining all required internal and external reporting.

Location flexible for the right applicant.

Qualifications

5+ yrs of Commercial Banking Experience in a C&I environment. 5+ yrs experience in loan documentation and relevant Uniform Code and Bankruptcy considerations. Adaptability to a high paced and challenging work environment. Highly developed at persuasively presenting the Bank’s thoughts and position to gain consensus and execute proposed solutions to remedy substandard and non-performing credits. Excellent math and analytical skills.

Excellent communication skills both oral and written. Excellent time management skills.

Education

Bachelor’s degree required Hours and Work Schedule: Hours per Week: 40 Work Schedule: Monday-Friday Pay Transparency The salary range for this position is $164,000– $215,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. No other portions of the posting are changing, including benefits language or incentive guidance (e.g., Teller roles should continue to remove incentive language as noted). ‌‌ We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

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