The Trade Operations Specialist

Job description

The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams.

Key Responsibilities

Client Transaction Processing: Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing). Verification of the correctness and completeness of documentation related to transactions. Interaction with counterparties and internal departments to ensure seamless transaction execution.

Client Interaction

Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs). Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction. Maintaining professional and courteous communication with clients.

Adherence to Policies and Procedures

Strict adherence to all corporate policies, industry standards, and regulatory requirements. Ensuring that all operations comply with departmental and company internal procedures. Participation in audits and reviews, providing necessary information.

Execution of Manager's Assignments

Timely and high-quality execution of tasks and assignments given by the direct manager. Proactive communication with the manager regarding task status and potential risks.

Participation in Departmental Processes

Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks. Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities. Involvement in the training and development of new team members.

Education

Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Cash Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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