Director - AIM Control Monitoring and Testing Automation Lead
Listed on Citigroup’s official careers site. Posted September 23, 2026. Check that it is still open and apply there.
Apply on Citigroup’s careers site →Job description
We are seeking a visionary and transformative leader to spearhead our AI-driven automation initiatives. This is a unique opportunity to build and lead a world-class team of analytics, data, and AI professionals dedicated to revolutionizing our Control Monitoring and Testing processes. Your Role and Impact As a leader, you will be at the forefront of our efforts to automate manual processes and unlock new levels of efficiency and effectiveness.
You will be a thought leader, a technical expert, a people manager, and a key partner to senior stakeholders across the organization. Your success will be measured by your ability to drive significant productivity gains, foster a culture of innovation, and build a high-performing team.
Key Responsibilities
Thought Leadership & Strategy Shape the Future: Develop and execute a comprehensive strategy for leveraging AI, machine learning, and advanced analytics to automate and optimize monitoring and testing processes.
Drive Innovation
Stay at the cutting edge of emerging technologies and identify new opportunities to apply them to our business challenges.
Champion a Culture of Excellence
Foster a culture of continuous improvement, encouraging your team to think creatively and challenge the status quo.
Be a Trusted Advisor
Provide expert guidance and strategic recommendations to senior leadership on all matters related to AI and automation.
Technical Acumen & Delivery Excellence Oversee Flawless Execution
Ensure the successful delivery of all automation and analytics projects, from conception to implementation.
Uphold the Highest Standards
Establish and enforce rigorous standards for quality, control, and oversight across all project deliverables.
Provide Technical Guidance
Leverage your deep technical expertise to guide your team in the development of robust, scalable, and secure automation solutions.
Measure What Matters
Define and track key performance indicators (KPIs) to measure the impact of your team's work and demonstrate the value of your initiatives.
People & Talent Management Build a World-Class Team
Recruit, develop, and retain a diverse and talented team of analytics, data, and AI professionals.
Mentor and Empower
Provide coaching, mentorship, and career development opportunities to help your team members grow and thrive.
Foster a Collaborative Environment
Create a positive and inclusive work environment that encourages teamwork, communication, and knowledge sharing.
Lead by Example
Inspire your team with your passion, your expertise, and your unwavering commitment to excellence.
Stakeholder Management & Influence Build Strong Partnerships
Cultivate and maintain strong relationships with senior stakeholders in the COO function and across the organization.
Drive Alignment
Work closely with CTU teams to understand their needs, prioritize automation opportunities, and ensure alignment on project goals.
Communicate with Impact
Clearly and effectively communicate your team's vision, progress, and results to a wide range of audiences.
Be a Catalyst for Change
Influence and inspire others to embrace new technologies and new ways of working.
Qualifications
Education: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
Experience
15+ years of experience in a leadership role, with a proven track record of building and managing high-performing teams in the fields of analytics, data science, or AI.
Technical Skills
Hands-on experience with automation technologies such as Robotic Process Automation (RPA), intelligent automation, and workflow automation. Understanding of AI, machine learning, and natural language processing (NLP) concepts and technologies. Knowledge of data management, data governance, and data architecture principles.
Leadership Skills
Exceptional leadership and people management skills, with a demonstrated ability to inspire, motivate, and develop talent. Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Proven ability to lead and manage large-scale, complex projects from start to finish.
Reports to: Head of Analytics & Information Management, India ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Data/Information Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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