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Citigroup · Heredia Costa Rica

Execution & Relationship Management - Markets & Services / VP

Heredia Costa RicaFull-timeExecutiveMarketing

Listed on Citigroup’s official careers site. Posted October 6, 2026. Check that it is still open and apply there.

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Job description

The Learning & Culture (L&C) organization supports the creation, curation, and deployment of end-to-end learning solutions to increase organizational and employee success. The Learning Advisor Lead is a strategic Human Resources professional who helps identify the Learning needs of their coverage area and determine the appropriate solution in alignment with the Learning & Culture Menu of Services. The role works in close partnership with key business and HR stakeholders to deliver an integrated strategy.

Responsibilities

  • Help execute and market a Learning strategy that supports HR and business priorities and leverages enterprise solutions Develop Learning strategy in partnership with manager and in alignment broader product/function Learning strategy
  • Conduct root cause and gap analyses to identify opportunities and appropriate solutions
  • Partner with other Learning Advisors to consult with stakeholders in the coverage area
  • Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
  • Assist with measuring the effectiveness and success of training interventions, and communicating impact to stakeholders
  • Support management of the learning budget for function
  • Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
  • Stay abreast of latest external market trends and anticipate their impact on future capability requirements for function Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications: 6+ years of experience in Learning Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented
  • Proven influencing and relationship management skills Proactive leadership and motivational skills Education: Bachelor’s/University degree or equivalent experience - Advance English (Must). - Program Management experience (Desired). - Vendor Management experience. - LMS and learning tools. ------------------------------------------------------ Job Family Group: Human Resources ------------------------------------------------------ Job Family: Talent, Development, Learning & Engagement ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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