Customer Delivery Architect

Job description

Location

Hybrid - 2 days in the office, Dubai or Doha Travel: 20% Meet The Team You will join Cisco Customer Experience (CX) Professional Services, partnering with leading enterprise organizations across the region to design resilient, transformative technology architectures. Our team bridges cutting-edge innovation and strategic business outcomes, specializing in multi-domain Data Center, Security, and Enterprise Networking. We foster an inclusive, collaborative culture centered on technical excellence, continuous learning, and mentorship where architects lead high-impact customer transformations.

Your Impact As a Customer Delivery Architect, you will serve as the lead solution architect across complex customer engagements, translating strategic business priorities into scalable Data Center (VXLAN EVPN, Nexus) and Security (ISE, NGFW) architectural designs. You will provide strategic technical guidance to customer leaders and account teams, steering post-sales architecture strategy to accelerate solution adoption and long-term value realization.

In this role, you will architect secure multi-tenant overlay networks, defining BGP EVPN control planes, multi-site fabrics, VRF segmentation, and micro-segmentation policies. You will lead and mentor cross-functional engineering teams, reviewing technical deliverables, ensuring delivery quality, and embedding network automation using Python, Ansible, and Terraform into customer environments.

Minimum Qualifications

Bachelor’s degree in computer science, Electrical Engineering, or a related technical field (or equivalent practical experience) with 10+ years of related network architecture and engineering experience. Active Cisco Certified Internetwork Expert (CCIE) certification in Data Center, Security, Enterprise, or Routing & Switching (or equivalent demonstrated industry expertise). Demonstrated architectural experience designing and deploying Data Center overlay networks (VXLAN EVPN, Nexus) OR Enterprise Routing & Switching architectures (BGP, OSPF, Multicast, DCI, SD-WAN, or SDA) OR Cisco Security solutions (such as Cisco ISE or Next-Generation Firewalls / FTD / ASA).

Preferred Qualifications

Experience designing hybrid environments using Cisco Application Centric Infrastructure (ACI) and Software-Defined Access (SDA / SD-WAN). Hands-on expertise with Cisco Secure Network Analytics (Stealthwatch) and Cisco Email Security Appliance (ESA). Proven track record leading multi-site data center migrations and establishing enterprise network segmentation frameworks. Experience integrating VXLAN EVPN networks with cloud-based platforms or SDN controllers.

Strong background mentoring engineering peers, leading customer technical design workshops, and authoring technical documentation. Demonstrated experience developing and deploying network automation scripts using Python, Ansible, or Terraform. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.

These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.