CIMB Group Holdings · Malaysia
Negotiator, CCO SCR - Secured Collections (SG) MY
Listed on CIMB Group Holdings’s official careers site. Posted September 2, 2026. Check that it is still open and apply there.
Apply on CIMB Group Holdings’s careers site →Job description
Contact customers to secure payment of arrears towards regularizing their accounts
- Provide customers with clear and accurate payment instruction/ account information
- Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimize credit losses
- Recommend and execute appropriate legal actions to recover account outstanding when necessary
- Maintain and update all dunning records factually and timely into the collections system
- Follow up customer queries and escalate to Team Manager if required
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