Private Wealth Relationship Manager, CSD - Preferred HQ MY

Job description

Sales Planning & Execution

• To service Private Wealth customers base above RM 1,000,000
• To promote the Bank's investment & deposit products and services to Private Wealth customers
• To actively acquire New-to-Private Wealth (NTPW) customers.
• To provide fast and convenient off-site banking services to NTPW customers on :
• New CASA & FD accounts opening
• Handle all non-cash transactions
• To complement branch on acquisition numbers.
• To run Private Wealth activities to increase membership and deposit sales.
• To be involved in Private Wealth customer acquisition programmes / events.
• To lead and/or take part in all marketing activities.
• To deliver sales pitch / presentations, with strong closing skills on Bank's products and services:
• Comprehensive understanding of product features and benefits.
• Knowledge of products and services offered by competitors in priority banking
• Thorough familiarity and comply with Compliance process

Customer Relationship

• To actively retain & nurture existing Private Wealth base.
• To establish and maintain relationship with Private Wealth customers and respond to queries and complaints in a timely manner.
• To be able to deal with and manage High Net Worth individuals and sign them up as CIMB Private Wealth customers.
• To provide advisory-based sales to Private Wealth customers. People Management

To encourage and promote teamwork by

• Providing assistance (e.g. training, knowledge sharing, covering of duties )
• Identifying and sharing new ideas and approaches for increasing sales and maximising customer experiences.
• Maintaining a conducive and professional working relationship within the sales team.
• To project professional business image at all times through high standards of housekeeping and personal grooming.
• To participate in Continuous Professional Development Program Others
• To undertake special assignments ad-hoc functions as when required.

Compliance

• To comply strictly to CIMB Bank's policies and procedures, including credit control procedures, audit compliance and BNM guidelines.
• To comply with Code of Sales Ethics and Governance