AVP Claim Manager

Job description

The Brandywine Assistant Vice President Manager is responsible for managing a team of claim professionals handling a blend of complex asbestos, long term exposure and environmental claims to ensure that core claim handling objectives are achieved. AVP Managers also directly manage a portfolio of accounts, including full claim handling responsibilities.

JOB RESPONSIBILITIES

Staff Management Regularly review claim handers’ work, using Brandywine systems as necessary, to ensure the effective discharge of core claim handling responsibilities. Thorough and timely review of requests for authority presented by claim handlers, including specific recommendations with supporting considerations to senior management as necessary. Set objectives for claim professionals and track progress throughout the year.

Provide positive and constructive feedback, and strive to identify growth opportunities. Clearly communicate company’s policies, requirements and expectations. Identify and address performance issues. Conduct mid-year and year-end performance reviews. Foster a positive work environment. Account Management & Claim Handling Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value.

Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts. Negotiate cost sharing agreements with carriers/policyholders. Assign defense counsel and manage litigation strategy and budgets. Evaluate claims and make recommendations to management regarding claim resolution plans. Maintain physical/electronic claim file, and claim information captured in claim systems.

Respond to internal requests for information from management, reinsurers, auditors, etc. Prepare timely and accurate reports to management regarding significant claim developments. Provide the highest levels of service to Chubb business partners. Mentor/assist colleagues, and otherwise share technical expertise with other members of staff. Identify opportunities to enhance operations and more effectively achieve Brandywine’s organizational objectives and communicate the same in a constructive and positive manner.

Some travel may be required.

Qualifications

High degree of technical competence in the handling of high exposure claims and a minimum of 10 years of relevant experience – emphasis in the areas of asbestos and/or environmental claims preferred. 4 year college degree. Law degree preferred. Experience directly managing defense counsel. Experience managing disputed/litigated coverage matters. Experience interpreting and analyzing the application of general liability policies.

Strong analytical skills; experience with decision tree analysis preferred. Superior oral and written communication skills. Ability to effectively utilize claim and financial tracking systems. Organization and time management skills. Experience in a work environment that required collaboration across work groups.

Desired Experience

Experience directly managing defense counsel. Experience managing disputed/litigated coverage matters. Superior oral and written communication skills. Organization and time management skills. Significant knowledge of Excel and data management tools. Working knowledge of Microsoft Office utilities.