Digital Business Analyst

Job description

Gather, analyse, and document business and functional requirements, and translate them into user stories, customer journey and requirement specifications. Assess business objectives, pain points, and dependencies, and support requirement prioritization and backlog refinement. Evaluate and prioritize change requests & new digital initiatives from business and digital workstreams. Collaborate with project sponsors, business & product owners, system owners, architects, and technical delivery squads to define practical and scalable digital solutions.

Review technical documents to ensure alignment between business requirements and technical solutioning. Define test strategy and test plans and coordinate testing execution/ UAT triage with technical, internal & external business stakeholders, and vendor to ensure a quality delivery. Provide business analysis support across the full project lifecycle, and facilitate system integration testing (SIT), user acceptance testing (UAT), deployment support, and post-implementation evaluation with business and technical stakeholders.

Maintain traceable project artefacts, including requirement documents, functional and technical specifications, decision logs, meeting minutes, and action trackers. Support team goals by taking on related duties and projects as business needs require.

Qualifications

Bachelor’s degree, preferable in Computer Science, Information Systems, or related fields. Minimal 5 years of experience in insurance or finance industry. Proven record in agile project (such as Scrum/ Kanban/ SAFe). Strong communication and stakeholder management skills. Good command of written and spoken English and Chinese. Preferable with prior experience in adopting or using Gen AI tools.