Head of COG Reinsurance Services

Job description

The Head of COG Reinsurance Services leads the Billing and Settlements towers within COG Reinsurance Operations, reporting to the SVP, COG Reinsurance Operations & Transformation. This role manages is accountable for end-to-end billing and collections performance across the Global Treaty reinsurance portfolio. The ideal candidate is an experienced reinsurance operations leader who can manage through others and drive consistent standards across two operational teams.

Responsibilities

Tower Leadership & People Management: Directly manage the COG Reinsurance Billing and the COG Reinsurance Settlements teams. Set individual and team goals and development planning across both towers. Own succession planning and career pathing for the two Tower Heads and their teams, including cross-tower rotation opportunities.

Operational Oversight

Own end-to-end billing and collections performance across Global Treaty — statement issuance, cash application, aged debt, and SOX controls — holding both teams accountable to agreed KPIs.

Stakeholder Management

Serve as the primary point of contact for external Brokers and Reinsurers and internal senior COG Finance, Ceded Re, and Regional Reinsurance Operations stakeholders on matters affecting Global Treaty Billing and Settlements.

Process & Controls

Ensure desktop procedures, SOX documentation, and the query management framework are current and consistently applied across both towers.

Process Improvement

Own the roadmap for structural process and automation improvements across Billing and Settlements, prioritizing initiatives with the teams. Assess and drive opportunities for global process alignment across COG, COG Regions, and North America.

Qualifications

Bachelor's degree in finance, accounting, or a related field; advanced degree or reinsurance-related certification (ARe, CPCU) a plus. 10+ years of reinsurance operations, finance, or accounting experience. Deep knowledge of reinsurance treaty mechanics (QS, XOL) and reinsurance billing/collections processes. Familiarity with Sapiens or comparable reinsurance systems, PeopleSoft AR, and Alteryx and AI-enabled automation.

Proven ability to lead through others and drive results across teams not directly performing the work. Excellent executive communication skills, with the ability to represent the function to senior management and external partners.