Chubb Life HK - Officer, Customer Experience
Listed on Chubb’s official careers site. Posted June 24, 2026. Check that it is still open and apply there.
Apply on Chubb’s careers site →Job description
To handle enquiries from distributors and customers To provide one-stop service and solutions to distributors and customers in relation to procedure, payment, administration guidelines and case progress, etc. To provide recommendations in process review / revamp to streamline the workflow / procedures for efficiency gain To assist in ad hoc projects as assigned
Qualifications
University graduate preferred or matriculated with 2 years or more relevant experience in financial or insurance industries, preferably with frontline servicing exposure Proficiency in written English and Chinese, and fluent in spoken English, Cantonese and Mandarin IIQE (Paper 1, 3 and 5) license holder preferred Good communication and problem solving skill Able to work under pressure
More jobs at Chubb
Business Development Manager
Hong Kong
Similar jobs at other companies
Senior Officer / Officer, Customer Contact Centre (Hotline)
Prudential · Hong Kong
Senior Officer / Officer, Customer Service Center (Counter)
Prudential · Hong Kong
Customer Service Officer
Wilmar International
Officer, Customer Service Officer, Consumer Banking Group
DBS · Denkanikottai