Business Analyst of Accident and Health Insurance

Job description

• According to product management objectives, by learning and collecting information about current practices, research and develop solutions to supporting on-going business.
• Consult and work with business units like underwriting, claims, product, and sales team to create user requirement to achieve business objectives.
• Work with IT and operations project team to implement user requirement and establish UAT testing with the objective of standardization, effective execution, and quality improvement.
• Establish and manage effective and trusted relationships with internal and external project stakeholders, ensuring that all relevant stakeholders are involved appropriately.
• Use data driven tools to ascertain to ensure the requirements are valid in the systems before / after the change.
• Prepare reports by collecting, analyzing and summarizing information and feedback from users.
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Bachelor degree or above (preferably in insurance, computer science and business fields) with minimum 5 years’ experience in product / project management.
• Knowledge in Accident and Health Insurance will be an advantage.
• Excellent analytical skills, strategic thinking, detail and user-friendly oriented, able to contribute optimized and innovative solutions to work process and always puts customer at the center of decision making.
• Proactively provides simpler, faster, more connected and agile solutions with stakeholder and relationship management skills.
• Strong numerical and logical ability to identify key issues and develop solutions systematically.
• Ability to work independently and with others. Extremely organized with strong time-management skills.
• Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress.
• Excellent command of spoken/written English and Chinese (Cantonese and Mandarin).