Assistant Vice President, Customer Digital Experience

Job description

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions. For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines ( https://www.hkab.org.hk/en/home ) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location

China Hong Kong Job Responsibilities: Cross-functional Collaboration: Partner closely with product managers, engineers, and other designers to ensure designs are feasible, scalable, and implemented accurately.

User Research & Strategy

Conduct user interviews, surveys, and usability testing to identify user pain points, needs, and behaviors.

Visual & Interface Design

Design smooth and clear UXUI that adhere to design system guidelines. Understand Hong Kong and Mainland customer behaviors.

Prototyping & Testing

Build interactive mockups and prototypes to validate design concepts with stakeholders before development.

Developer Handoff & QA

Prepare clean, production-ready assets in Figma. Leverage your knowledge of front-end structure to conduct thorough Design QA and ensure code implementation matches design specs perfectly.

Requirements