IT Asset Management Analyst (Talent Pool)

Job description

IT Asset Management Analyst PT Chandra Asri Sentral Solusi (CASS) is a subsidiary of PT Chandra Asri Pacific Tbk (Chandra Asri Group) established to deliver Shared Service Center (SSC) solutions that support the Group’s growing business operation. Our commitment is to empower Chandra Asri Group’s transformation and long-term growth by becoming a trusted strategic partner in business support and service delivery. CASS plays a vital role in enhancing efficiency, standardizing process and driving operational excellence across the Group’s subsidiaries-including entities based in Singapore.

Job Purpose

The IT Asset Management Analyst is an individual contributor responsible for end-to-end IT asset lifecycle management across CASS-served entities in Indonesia, including hardware, software, and license records. The role drives data accuracy, periodic reporting, and continuous improvement of the asset management system.

Key responsibilities Asset Lifecycle Management

• Manage and record IT assets across the full lifecycle — procurement, deployment, transfer, refresh, and disposal.
• Govern IT asset storage management — receiving, staging, secure storage, and outbound logistics.
• Reconcile asset records against physical audits and ERP/finance records.

Reporting & Governance

• Prepare periodic asset reports (inventory, utilization, refresh, write-off) for management and audit reviews.
• Support license compliance reporting in coordination with Application and Security towers.

System Improvement

• Drive maintenance and improvement of the IT asset management system (data quality, workflows, integrations).
• Define and enforce asset data standards (naming, categorization, custodianship).

Coordination

• Coordinate / oversee Kyndryl, vendors, and logistics partners on assigned asset activities (delivery, refresh, decommissioning).
• Mentor Analysts and standardize day-to-day asset processes.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, Industrial Engineering, or related field.
• Minimum 2 years of IT asset management or IT operations experience, including hardware, software, and license tracking.
• Hands-on experience with ITAM tools (e.g., ServiceNow ITAM, SAP, Snipe-IT, or equivalent) and Microsoft Excel for reconciliation.
• Working knowledge of ITIL Asset & Configuration Management processes.
• Experience coordinating with logistics/vendors on asset receiving, refresh, and disposal.
• Relevant certifications (ITIL v4 Foundation, CITAM/IAITAM) are a plus.
• Strong communication in Bahasa Indonesia; working-level English sufficient for documentation, ticket handling, and coordination with regional/3P teams.

If you’re ready to bring your skills to a dynamic environment where your work makes an impact across industries and borders, we’d love to hear from you. Join us at Chandra Asri Group and be part of shaping a smarter, more connected future. Apply today! Important Notes Chandra Asri is only releasing official job posting at Chandra Asri Career Site (careers.chandra-asri.com), Linkedin & Jobstreet. The Company will contact shortlisted candidate via official corporate email & phone, and will not send any hardcopy invitation for interview.

Please note that the Company doesn’t ask candidates to transfer some amount of money nor cooperate with any travel agent. BEWARE OF RECRUITMENT SCAM.