Server & Cloud Management Analyst (Talent Pool)

Job description

Server & Cloud Management Analyst PT Chandra Asri Sentral Solusi (CASS) is a subsidiary of PT Chandra Asri Pacific Tbk (Chandra Asri Group) established to deliver Shared Service Center (SSC) solutions that support the Group’s growing business operation. Our commitment is to empower Chandra Asri Group’s transformation and long-term growth by becoming a trusted strategic partner in business support and service delivery.

CASS plays a vital role in enhancing efficiency, standardizing process and driving operational excellence across the Group’s subsidiaries-including entities based in Singapore.

Job Purpose

The Server & Cloud Management Analyst supports day-to-day operations of CASS IT servers, Nutanix, and Azure DR workloads in Indonesia. The role executes routine administration, monitoring, and ticket-based work under the guidance of the Senior Analyst and Team Lead.

Key responsibilities Day-to-Day Operations

• Run and monitor regular batch jobs and platform health on assigned servers and Nutanix nodes.
• Support backup & recovery activities — execute jobs per schedule, monitor success, raise tickets on failures.
• Apply server patches and standard configuration changes per approved Change Records.

Incident & Service Request Handling

• Resolve assigned L1/L2 server, Nutanix, and DR-related tickets within SLA; escalate complex issues to Senior Analyst.
• Execute access requests, simple server configuration changes, and routine MACDs.

Coordination & Documentation

• Coordinate with on-site, network, and security teams on server-related activities.
• Maintain server inventory, configuration records, and basic runbooks.

Job Requirements

• Bachelor's degree or Diploma in Computer Science, Information Technology, or related field.
• Minimum 2 years of hands-on experience administering Windows Server and/or Linux, with exposure to virtualization (Nutanix or VMware) and cloud (Azure preferred).
• Familiar with backup tools (Veeam, Commvault, or equivalent) and basic patching workflows.
• Working knowledge of ITIL incident and change management.
• Willingness to participate in on-call rotation and DR drills.
• Strong communication in Bahasa Indonesia; working-level English sufficient for documentation, ticket handling, and coordination with regional/3P teams.

If you’re ready to bring your skills to a dynamic environment where your work makes an impact across industries and borders, we’d love to hear from you. Join us at Chandra Asri Group and be part of shaping a smarter, more connected future. Apply today! Important Notes Chandra Asri is only releasing official job posting at Chandra Asri Career Site (careers.chandra-asri.com), Linkedin & Jobstreet. The Company will contact shortlisted candidate via official corporate email & phone, and will not send any hardcopy invitation for interview.

Please note that the Company doesn’t ask candidates to transfer some amount of money nor cooperate with any travel agent. BEWARE OF RECRUITMENT SCAM.