Dispatcher

Job description

Company Overview Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team.

Join us and build your career with a company that is Building a Better Future.

ABOUT THE JOB

We’re looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers.

Job Responsibilities

WHAT YOU WILL GET TO DO As a Dispatcher at Cemex, your daily responsibilities will include: Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.

Customer Service Collaboration

Work closely with customer service representatives to optimize delivery schedules.

Driver Assignment

Assign drivers for concrete product deliveries and generate sales reports.

Quality Assurance

Ensure high levels of customer satisfaction and promptly address any service quality issues.

Internal Relationship Building

Cultivate internal relationships to understand and fulfill customer needs.

Load Tracking

Record mix components for each load and maintain driver communication to streamline deliveries.

Process Improvement

Recommend procedural enhancements to improve customer service.

Documentation Management

Generate and manage invoices, delivery tickets, and shipping documents.

WHO WE ARE

LOOKING FOR To succeed in this role, you should bring: Educational and Licensing Requirements: High School Diploma.

Experience

Preferably 1 year of dispatching experience.

Skills

Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills. Knowledge, Skills, and Abilities .

Working Conditions WORKING CONDITIONS Safety First

Wearing protective equipment and adhering to safety protocols is a must.

Dynamic Environment

You’ll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings.

Physical Requirements

Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine. Physical Requirements

WHAT WE OFFER

YOU At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well-being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay.

Additionally, our 401k savings plan is designed to help you build a secure financial future. We’re also committed to your development, offering in-house virtual training through Cemex University and education assistance to help you achieve your career goals. WHY CEMEX? At Cemex, we’re committed to helping you reach your full potential. Whether you’re just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed.

Let’s build a better future together. APPLY NOW Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.