Quality & Compliance Supervisor

Job description

About the Role

As a CBRE Quality and Compliance Sr. Analyst,you will oversee the maintenance of services provided to clients. This job is part of the Contract QualityManagement job function. They are responsible for managing the delivery ofcontractual services to ensure requirements are fulfilled.

What You’ll Do

• Review all service level agreement support changes. Observe theevent & root cause investigation process, troubleshoot, and makerecommendations.
• Manage the inspection readiness program for the site. Act as thepoint of contact for vendor management programs.
• Oversee routine creation, revision, and enforcement of all QualityManagement Services.
• Direct the integration and routine oversight of the client'sstated requirements.
• Support company and client agendas. Evaluate continuousimprovement effectiveness and present recommendations to management.
• Assist in guiding initiatives associated with delivering excellentcustomer service and quality service.
• Apply general knowledge of standard principles andtechniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge ofseveral job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRERISE values. May convince others to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices toachieve objectives and meet deadlines.
• Explain complex information to others in straightforwardsituations.

What You’ll Need

• Bachelor's Degree preferred with 2-5 years of relevant experience.In lieu of a degree, a combination of experience and education will beconsidered.
• Understanding of existing procedures and standards to solveslightly complex problems.
• Ability to analyze possible solutions using technical experienceto apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples includeWord, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the UnitedStates without the need for Visa sponsorship now or in the future.

Why CBRE? When you join CBRE, you become part of aglobal leader in commercial real estate and investment services that helpbusiness and people thrive. We are dynamic problems solvers andforward-thinking professionals who create significant impact. Our collaborativeenvironment is built on our shared values – respect, integrity, service, andexcellence – and we value the varied perspectives, backgrounds, and skills ofour people.

At CBRE, you have the opportunity to chart your own course andrealize your full potential!

Our Values in Hiring

At CBRE, we are committed to fostering aculture where everyone feels they belong. We value diverse perspectives andexperiences, and we welcome all applications.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)