AI, Technology & Innovation Director - EST

Job description

Position Summary

This position is responsible for driving the research, piloting, and implementation of innovative technology solutions—including artificial intelligence (AI), advanced analytics, and workplace applications—to optimize data governance, facilities operations, sustainability, business outcomes, and workplace experience. The Global Technology Lead will oversee the full lifecycle of technology innovation: from scouting and evaluating emerging solutions, to managing pilots and scaling successful initiatives, to ensuring robust data collection, analysis, governance, and stakeholder reporting.

Additionally, the role includes direct management and development of 5 Technology professionals, fostering a high-performance team culture aligned with CBRE RISE's values.

Key Responsibilities

• Technology Scouting and Solution Evaluation
• Lead the identification, research, and evaluation of innovative technology solutions (AI applications, Robotics, predictive analytics, low-code-no-code applications, workplace enhancement, etc.) relevant to facilities management, engineering and workplace experience objectives.
• Conduct comprehensive technology scouting by leveraging patent and literature reviews, market analysis, and benchmarking against industry leaders and peer organizations.
• Develop business cases and recommendations for technology adoption, including cost-benefit analysis, ROI projections, and alignment with strategic priorities.
• Pilot Program Management and Implementation
• Design, plan, and execute pilot programs for selected technology solutions, ensuring clear objectives, success metrics, and stakeholder alignment from inception.
• Manage cross-functional teams and external partners during pilot execution, ensuring roles, responsibilities, and deliverables are clearly defined and met.
• Lead the analysis of pilot and operational data to extract actionable insights, validate hypotheses, and inform decision-making.
• Develop and maintain reporting dashboards that provide real-time visibility into key performance indicators (KPIs), pilot outcomes, and business impact.
• Ensure data governance, ethical use, and regulatory compliance in all data-related activities, including adherence to GDPR, CCPA, and other relevant frameworks.
• Client Engagement and Pilot Results Delivery
• Synthesize and deliver pilot results, insights, and recommendations to a diverse set of stakeholders, including executive leadership, operations teams, and external partners.
• Develop and present clear, actionable reports and presentations that translate technical findings into business value and strategic guidance.
• Champion a culture of transparency, learning, and continuous improvement across all technology innovation initiatives.
• Team Leadership and Analyst Development
• Directly manage, mentor, and develop 5 Technology professionals across EMEA and the US, providing guidance, performance feedback, and professional growth opportunities.
• Foster a collaborative, high-performance team culture that encourages innovation, accountability, and continuous learning.
• Governance, Compliance, and Regulatory Oversight
• Ensure compliance with relevant regulations, standards and governance processes.
• Identify, assess, and mitigate risks associated with technology pilots and implementations, including technical, operational, legal, and reputational risks.
• Develop and enforce policies and procedures for ethical AI use, data privacy, security, and bias mitigation.

What You’ll Need

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Google Office products. Examples include Docs, Sheets, Gmail, etc.
• Expert organizational skills and an advanced inquisitive mindset Additional Competencies

Innovation and Creativity

• Ability to think creatively, challenge the status quo, and drive continuous innovation.

Learning Agility

• Commitment to ongoing learning and professional development.

Diversity and Inclusion

• Commitment to fostering an inclusive, diverse, and equitable team environment. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.

We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $175,000.00 annually and the maximum salary for the position is $200,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

• Benefits for Full-Time Employees
• Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance
• 401(k) Plan
• Paid time off, parental leave, and holidays are available as established by Company policy Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity.

We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)