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Capgemini · Cairo

Customer Service - Advisor - German Speaker

CairoCustomer Support

Listed on Capgemini’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.

Apply on Capgemini’s careers site →

Job description

Job DescriptionManage and resolve customer inquiries via phone and email.Troubleshoot issues and provide accurate, timely solutions.Build and maintain strong relationships with customers.Collaborate with internal teams to ensure efficient case resolution.Maintain clear and accurate records of customer interactions.Identify recurring issues and contribute to process improvements and knowledge base updates. Job Description - Grade SpecificPerforms analysis of processes, systems, data and business information and research, and builds up domain knowledge.

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