Packet Core Integration Engineer (CMM)

Job description

Capgemini EngineeringAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities.

Where you can make a difference. Where no two days are the same. YOUR ROLEWe are seeking a skilled Packet Core Integration Engineer with proven experience in Packet Core (PACO) solutions and Nokia CMM environments. The successful candidate will be responsible for the deployment, integration, testing, migration, software upgrades, and operational support of Packet Core platforms, ensuring successful project delivery and smooth transition into operations.The role requires strong technical expertise in Packet Core technologies, troubleshooting capabilities, customer interaction, and the ability to work closely with project, care, and support teams throughout the entire solution lifecycle.

Key Responsibilities

Deployment & IntegrationLead onboarding, deployment, integration, and configuration of Packet Core (PACO) nodes.Deliver solutions in line with approved LLDs.Prepare, validate, and execute instantiation templates, deployment activities, and MOPs.Ensure deployment quality, compliance, and adherence to Nokia best practices.Testing & ValidationExecute SAT, Functional ATP, and Feature Activation Testing.Validate service readiness, document results, and maintain project artifacts.Support customer acceptance activities, issue resolution, and test plan execution.Troubleshooting & SupportTroubleshoot deployment, integration, and testing issues.Perform root cause analysis and coordinate resolutions with customers, Care teams, and TPMs.Manage tickets through JIRA, Salesforce, or similar tools.Provide post-deployment stabilization and agreed L2 support.Migration

ActivitiesSupport Packet Core migration projects, including planning, execution, rollback preparation, and validation.Ensure minimal service impact during migration and transition activities.Software Upgrade ActivitiesPrepare MOPs and supporting documentation for upgrade projects.Execute lab testing, contribute to Golden MOPs, and perform PACO software upgrades.Provide post-upgrade support alongside Care and 4LS teams during critical situations.Participate in 4-Eye validation processes to ensure quality and compliance.Documentation & Knowledge

ManagementPrepare technical documentation, reports, and project artifacts.Deliver KT sessions to customers and internal teams.Capture lessons learned and support continuous improvement initiatives.Ensure compliance with internal processes, JIRA workflows, and operational best practices.Contribute to PACO node certification development with KMCD and relevant competency organizations.Handover & Operational ReadinessSupport Delivery-to-Care transition activities.Ensure completion of deployment documentation, operational procedures, and project deliverables for handover.Work closely with

Care teams to ensure service adoption and operational readiness.YOUR PROFILEBachelor’s Degree in Telecommunications, Computer Science, Information Technology, Engineering, or related field.3-5+ years of experience in telecom integration, deployment, or support.Proven experience with Packet Core solutions in customer-facing projects.Experience in software upgrade and migration projects is highly desirable.

Technical ExpertiseStrong hands-on experience with: Packet Core (PACO) solutionsNokia CMM (Cloud Mobility Manager)

Packet Core deployment and integration activitiesExperience with: Node onboarding and instantiationPacket Core platform configuration and integrationATP and Functional TestingSoftware upgrades and migration projectsMOP preparation and validationTechnical troubleshooting and fault analysisKnowledge of: Linux operating systemsIP networking fundamentalsVirtualized and cloud-native telecom environmentsExperience using:JIRASalesforce or similar ticketing platformsLog, trace, alarm, and system output analysis for troubleshootingPreferred

ExperienceNokia Packet Core portfolioCloud-native telecom applicationsKubernetes/OpenShift environmentsCI/CD and automation tools4G EPC and 5G Core NetworksTelecom integration and migration projects in live customer networksStrong analytical and troubleshooting skills.Excellent communication and stakeholder management.Customer-oriented mindset.Ability to work independently and perform under pressure during critical activities.Strong teamwork and collaboration skills.Commitment to knowledge sharing and continuous learning.Detail-oriented approach to documentation and quality assurance.WHAT YOU'LL LOVE ABOUT WORKING HEREJoin a multicultural and inclusive team environment.Enjoy a supportive atmosphere promoting work-life balance.Engage in exciting national and international projects.Hybrid work.Your career growth is central to our mission.

Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.Training and certifications programs.Health and life insurance.Referral program with bonuses for talent recommendations.Great office locations.ABOUT CAPGEMINICapgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow.

With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.

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