Massage Therapist-Part Time (Harrah's Ak-Chin Casino)

Job description

To provide the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

Responsibilities

Initiate and engage in conversations in a professional and friendly manner Administer expert massage and body treatments for various purposes and needs and in the specific time frame given. Provide consistent professional treatments as directed in training classes and accepted certification practice.

Properly care for equipment and products used

• Communicate and describe in an articulate manner the spa offerings Compare and contrast the different services on the menu
• Recommend and up-sell services at the spa facility on property
• Handle guest questions and concerns with professionalism and courtesy
• Respond to guest requests immediately, accurately, and appropriately
• Understand the importance of and committed to continuing education
• Works unsupervised for extended period Uphold all protocols for set-up and cleanliness of treatment rooms.

Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures. Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed. Comfortable around guests who may be in a state of undress Perform other tasks assigned by Manager or Assistant Manager.

Ability to trouble shoot and problem solve problems in fast paced environment Regular attendance is essential to the successful performance of the position Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility Must comply with rules and regulations for the safe and effective operation of the facility Always maintains a friendly pleasant and professional demeanor and appearance

Qualifications

High school diploma or equivalent Proper training and certificates for service provided. (Must be able to produce certifications upon hire.) Experience in administering treatments to male and female guests in a professional manner. Understand and follow Blood Born Pathogen procedures Excellent, reading writing and oral proficiency in the English language Must be able to maneuver in and around the salon, spa and fitness area.

Responds to visual and oral cues. Must be able to work in a close-knit environment with constant co-work involvement. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Able to lift 15lbs occasionally Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.