Experienced Dealer

Job description

GENERAL REQUIREMENTS

• High school diploma preferred.
• Must possess a valid Louisiana Gaming License.
• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
• Must possess strong money handling and documentation skills.
• Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games.
• Must be able to communicate effectively with all levels of the organization.
• Must be able to work any day of the week and any shift.
• Must be able to read, write, speak, and understand English.

ESSENTIAL JOB FUNCTIONS

• Provides an upbeat personality for all interactions with guests and fellow employees.
• Ability to be proactive in anticipating customer needs.
• Ability to familiarize self with all guests to know names and personal facts.
• Knowledge of money handling skill in providing chips for guests.
• Knowledge of card games.
• Basic knowledge of other games and services offered at property.
• Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
• Routinely strives to build and achieve customer satisfaction.
• Exercises appropriate discretion in identifying communications of special promotions to customers.
• Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
• Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
• Must be able to perform any and all other duties as assigned by the Supervisor or Department Head.