WSOP Dealer

Job description

The WSOP Poker Dealer is responsible for providing an exceptional guest experience while ensuring the integrity, security, and smooth operation of poker games. This position requires strong customer service skills, attention to detail, and the ability to maintain professionalism in a fast-paced gaming environment.

Responsibilities

Provides superior customer service, positively affects interactions with customers, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers. Provides friendly atmosphere on games. Deals, controls, and protects poker game in accordance with established policies and procedures. Maintains continuous inspection of cards to ensure the security of the game at all times.

Exchanges gaming customers’ currency for gaming chips. Rakes the pot after each complete round of betting and places all money into the drop box. Reports suspicious or irregular activity on the game to the supervisor; advises the supervisor of any disputes or arguments that arise on games. Informs supervisor of important or relative facts regarding specific players and their actions. May act as a shill at the start of a game.

Qualifications

• High School Diploma or equivalent preferred Previous gaming or dealing experience preferred
• Must attend and pass dealing school Literate and fluent in English
• Excellent guests service skills
• Ability to deal cards and provide adequate game protection Good math skills Able to communicate effectively with the customer, as well as all levels of team members
• Must be able to obtain a Nevada Gaming License Flexibility to accommodate schedule due to changing business demands.

Ability to demonstrate a pleasant and enthusiastic demeanor at all times. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

Must be able to sit for long periods of time (4 hours). Visual and auditory range must include immediate environment. Must have the manual dexterity to deal cards Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.