Housekeeping Section Supervisor - Eldorado

Job description

Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift.

Responsibilities

• Develops and supervises the scheduling of housekeeping team members Issue work assignments at the start of each shift
• Oversee the completion of daily assignments
• Ensure the safe handling of cleaning products
• Coach and counsel team members
• Collect keys at the end of the shift Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment
• Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures
• Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately Other duties as assigned

Qualifications

• Ability to understand and follow the Trailblazer
• Guide, housekeeping manual and emergency/evacuation procedures Good organizational skills
• Strong verbal and written communication skills
• Ability to read, write, and communicate verbally in English and Spanish
• Ability to operate office and housekeeping equipment
• Perform under pressure in an interruptive environment
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
• Work entails use of solvents/oils, electrical devices, and computer equipment May encounter fumes/odors and dirt/dust
• Work is done in high places and occasionally on slippery surfaces Constant awareness is required of surrounding areas to ensure safety of employees and guests Constant contact with co-workers and guests Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps) Frequent standing, walking, bending over; repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors Occasional reaching overhead, crouching, kneeling, crawling, climbing and balancing Seldom requires sitting, pushing/pulling over 100 lbs., lifting/carrying up to 25 lbs.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS

Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS

Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.