Casino Clean Team (Harrah's Metropolis, Illinois)

Job description

JOB TITLE

EVS Porter (Casino Clean Team)

POSITION CODE

005150 GRADE: DEPARTMENT: EVS REPORTS TO: Casino Operations Supervisor PAY TYPE: MINIMUN AGE: BENEFITS: $15 Hourly 19 yrs Medical, Dental, Vision, Life & Disability Insurance , 401(k), Paid Time Off, Education Assistance, Team Member Discounts JOB SUMMARY - Responsible for the efficient and orderly cleaning and servicing of all assigned public areas and restrooms prescribed by the EVS Supervisor. HOW YOU WILL CREATE THE EXTRAORDINARY Maintain a high level of quality and appearance in all areas of responsibility including EVS storage areas and equipment.

Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment as measured by routine inspection and by semi-annual testing by a supervisor. Demonstrate proper attendance according to company standards. Treat others with courtesy and respect. Adjust and is flexible to meet changing work needs and demands. Works cooperatively with own and other teams to achieve common goals.

Exhibits cooperative attitude while working on all job tasks, willingly assisting others. Demonstrates proper dress code, which includes proper display of the employee I.D. badge. Demonstrates proper use of safety practices in all procedures. Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor. Demonstrate proper use of PPE (glasses, gloves, belts). Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.

Must attend OSHA and related safety training. Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use. Perform daily duties including vacuum carpeted areas, dust furniture and equipment, polish furniture and bright equipment and sweep and mop tile, brick and concrete areas. Demonstrate proper equipment usage according to department standards. Demonstrate proper use of chemicals and MSDS sheets.

Perform laundry/linen receipt and distribution duties. Clean and maintain assigned areas of floor, rest rooms, and other areas as instructed by supervisory staff. Must be able to use vacuum cleaners, mops, brooms, sweepers, dusters, etc. Keep restroom and supply areas fully stocked. Identify expectations of internal/external customers and work to exceed them. Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow-up.

Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner always. Must adhere to all company/departmental policies and procedures. Must be aware and adhere to internal control rules.

WHAT YOU WILL NEED

Proficient in English verbal and written Flexible to work various shifts, weekends, and holidays High school diploma or GED equivalent preferred .

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to: Bend, stand or stoop for long periods of time. Communicate verbally and professionally. See. Must be able to hear. Can be augmented with a hearing aid. Tolerate noisy and/or dimly lit environment. Must be able to lift a minimum of twenty pounds (20 lbs.). Must have manual dexterity. Climb stairs repeatedly. Push/pull carts Repetitive motion, i.e. bending, pulling MENTAL - Must be able to: Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.

Read and understand in order to communicate with patrons and co-workers. Must be able to work under stressful conditions. GAMING Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS

Non-Exempt LEGAL EMPLOYER: MIL MULTI-PROPERTY: NO BONUS PLAN: NO LICENSE(S): Illinois Gaming Level 3 EEO CODE: