Bellperson - Steady Extra (Harrah's LV)

Job description

Helps with guest baggage, while providing excellent customer service.

Responsibilities

Acknowledges, greets and converses in English with customers who need assistance with their baggage. Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to front drive area or delivers for storage Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Inform guests of the Hotel's facilities and services available. Assists guests with room changes and maintains room key security.

Participates in maintaining a safe, work environment. Completes required room slip information and submits to Bell Captain after each front. The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

Qualifications

Must be 18 years of age or older One year's previous experience as a Bell Person is preferred. Must be able to lift heavy baggage up to 80 pounds. A minimum of one year of customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must have proven ability to provide courteous, friendly and efficient service. Must be able to get along with co-workers and work as a team.

Must present a well-groomed appearance Obtain a Union referral

ADDITIONAL REQUIREMENTS

Must be able to work and quickly maneuver inside and outside. Must be able to work independently. Must be able to stoop, bend, and lift objects that weigh up to 80 pounds. Must be able to push and/or pull heavy rolling loads in excess of 300 pounds. Must be able to respond to visual and oral cues. Must be able to speak English clearly. Position is in a cigarette smoke environment