Banquets - On Call Server

Job description

Provides exceptional, friendly, and attentive food service to Harrah's/Caesars Republic banquet guests, ensuring every event is delivered with professionalism, efficiency, and a genuine commitment to guest satisfaction. Creates a welcoming and memorable dining experience by anticipating guest needs, maintaining a positive and energetic attitude, and collaborating closely with the banquet team to execute flawless service for meetings, conferences, weddings, and special events.

Plays a vital role in enhancing the guest experience while upholding the highest standards of hospitality, service excellence, and the Harrah's/Caesars Republic brand.

Responsibilities

Serves customers at assigned station quickly, courteously, and efficiently Obtains food and beverage from prescribed locations and serves customers according to established procedures. Observes guests to fulfill any additional requests and to note when meal is finished. Assists other Waitpersons in a cooperative manner to ensure efficient service to guests. Completes assigned side work as directed. Familiarizes self with all items on daily menus.

Sets tables/room with linens, china, etc. keeping in consideration the events prospectus and following established procedures. After events, cleans away service and accessories. Clears dirty dishes from tables as guests finish with course (when applicable)

Qualifications

• High School graduate or equivalent preferred
• 2 years Waitperson experience preferred Literate and fluent in English Above average communication and guest service skills
• Must be at least
• 21 years of age
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.

• Ability to grasp, hold, reach, bend, , use a step stool, have hand-eye coordination
• Ability to constantly walk and stand during shift
• Ability to push-pull up to 60 lbs
• Ability to climb stairs Mobility to move quickly and easily throughout the restaurant and kitchen areas
• Ability to hear and use visual inspection
• Ability to frequently tolerate extreme indoor temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.

Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.