Housekeeping Houseperson - Harrah's Joliet

Job description

Are you passionate about teamwork? Do you thrive on hard work and reliability? If you have a love for action, then picture the Houseperson and Room Attendant as the ultimate dynamic duo—like Batman and Robin on a mission! Together, they create a magical atmosphere in the hotel, turning every room into a cozy sanctuary for guests. Fueled by excitement and a commitment to excellence, they transform every stay into an unforgettable adventure!

Join them in this thrilling journey and make a difference in the hospitality world!

Responsibilities

Maintains an upbeat and positive attitude. Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount. Uses appropriate cleaning chemicals utilizing all established safety procedures. Operates housekeeping cleaning equipment including carpet/floor care tools as assigned. Cleans hotel hallways as assigned. Picks up linens and garbage from housekeeping carts throughout the day.

Ensures storage areas are stocked properly. Transports and supplies linens. Is responsible for the removal of all foreign materials from linens and uniforms. Disposes of foreign materials in accordance with established procedures. Sorts soiled laundry based on type and degree of soil. Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance. Hangs garments on racks. Pulls/pushes full and empty laundry carts and bell carts.

Transports glassware to and from kitchens for cleaning. Performs special projects assigned by supervisors. Responsible for ensuring room key security by following prescribed security procedures. Reports all repairs needed in all assigned work areas. Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.

Adheres to all regulatory, company and department policies and procedures. Exemplify our core values, family style service, our mission and vision Physically stock and maintain linen and supply rooms Completes all other duties as assigned. Picks up and delivers room service orders and adheres to all service standards policies.

Qualifications

High school diploma or equivalent required. Must be 18 years of age Ability to read and communicate verbally in English and Spanish is a plus Possess initiative and high energy level Prior heavy duty cleaning experience preferred.

• Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures
• Must be self-motivated and detail oriented
• Must be Open minded and willing to learn
• Must be able to work a flexible schedule including nights, weekends and holidays.

ADDITIONAL REQUIREMENTS

Position requires 10% sitting, 30% standing, 60% walking. Must be able to lift up to 75 lbs. and carry objects weighing up to 75 lbs. Requires very frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to work in an area containing secondary smoke. Work involves contact with cleaning solvent and chemicals.

Must have the manual dexterity to operate cleaning equipment and machines. Must be able to work in a fast-paced environment involving constant internal and external customer contact.

Compensation & Benefits

$16.00 per hour.

Employment Type – Full Time Shift Details

Morning Shift: 9:00 am - 5:30 pm We’re looking for team members who can work a flexible schedule. Since weekends are our busiest time, weekend availability is important. Once you're officially hired, your days off will be scheduled for you Benefits Package: Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future.

Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team