Arcade Attendant - Full Time (Tropicana Laughlin)

Job description

Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice At Harrah’s & Tropicana Laughlin, our Arcade team brings excitement, energy, and unforgettable moments to guests of all ages. When you join us, you become part of a company that values fun, teamwork, and Caesars Entertainment’s signature Family Style Service.

What

• Sets Us Apart Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners Student Loan Debt Assistance to help lighten your financial load A People First Culture where every team member is valued Affordable Medical, Dental & Vision
• Plans with flexible options 401(k) with Company Match to support your long‑term financial goals Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home Paid Time Off so you can recharge Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Arcade Attendant – Tropicana Laughlin

Job Summary

Using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun‑filled, and exciting environment for every guest. This role is perfect for someone who enjoys high‑energy spaces, loves interacting with families, and takes pride in creating memorable experiences in a lively arcade setting.

Responsibilities

• Create a welcoming, friendly atmosphere using positive tone, open body language, and consistent smiling and eye contact
• Provide accurate information about the property and its amenities
• Develop strong knowledge of arcade games and prize assortments to answer questions and proactively engage guests
• Learn and operate Intercard kiosks and Redemption POS systems accurately
• Monitor the Arcade to ensure a safe environment for guests of all ages; report suspicious activity immediately Address minor game and kiosk issues to reduce guest inconvenience; escalate unresolved issues to Supervisor
• Maintain cleanliness of machines and all Arcade areas; restock supplies and redemption items as needed
• Follow proper cash‑handling procedures for assigned bank funds; process transactions accurately
• Complete stock counts and other assigned projects
• Work with Supervisors to maintain the Redemption counter according to merchandising standards; report low stock or supply needs

Qualifications

• Ability to accurately make change
• Ability to perform simple math Reliable and flexible with the ability to work varied shifts, holidays, weekends, and overtime when needed
• Strong team player who supports all areas within the Arcade & Retail Shops
• Ability to speak, read, and write English fluently Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs
• Ability to stand for long periods and work in hot, noisy, or smoky environments
• Must be 16 years of age or older.

Family Style attitude. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Be Part of Something Legendary If you’re ready to bring energy, enthusiasm, and exceptional guest service to a fast‑paced, family‑friendly environment, we’d be proud to welcome you to the Caesars Entertainment family.