Dining Room Attendant, Emeril's Kitchen (Caesars New Orleans)

Job description

The Dining Room Attendant position is responsible for maintaining a high standard of customer service while supporting the front of house team.

Responsibilities

Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner. Ensures assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors and grounds as required to maintain a clean and safe workstation throughout entire venue. Remove and replenish dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers bulky carts in confined spaces.

Responsible for the monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion. Assists servers as needed. Make or replenish coffee, tea, water, or soft beverages as needed. Partners with both FOH/ BOH teams to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins, service stations, and refrigerators).

Accountable for meeting or exceeding all sanitation requirements (ServSafe). Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned.

Qualifications

Success is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service. Previous experience of at least one year in a high-volume, fine dining establishment is preferred. High School diploma or equivalent preferred. A minimum of one (1) year of experience in a Food & Beverage related position for a high-volume nightclub or high-volume restaurant preferred.

Ability to read and write English sufficiently to perform job. Remaining calm in a hectic, fast-paced atmosphere. Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests. Must be observant and quick to respond to various situations while also multitasking and handling stressful situations Additional Requirements: Must be neat and clean in appearance and physically fit to perform the duties required Ability to be on feet for entire shift.

Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.

Ability to turn or twist body parts in a circular motion Gaming Permit: N/A