Beverage Server- Full Time- Graves

Job description

The Beverage Server is responsible for delivering friendly and attentive service on the casino floor. This role focuses on creating a positive guest experience by delivering drink orders, promoting casino offerings, and ensuring responsive service in a fast-paced environment.

Responsibilities

Provide prompt, courteous beverage service to casino guests

• Take drink orders, communicate with bartenders, and serve beverages efficiently
• Maintain a clean and organized workstation
• Monitor guest alcohol consumption and follow responsible service guidelines
• Handle cash transactions accurately and follow proper procedures
• Assist with drink preparation and maintain knowledge of cocktails and brands
• Promote casino events, programs, and player rewards programs
• Deliver personalized guest service and resolve issues using service recovery standards
• Work collaboratively with team members across beverage and casino operations

Qualifications

Must be at least 21 years old

• High school diploma or GED with 1–6 months of related experience preferred
• Strong customer service and communication skills
• Basic math skills for cash handling and transactions
• Ability to work in a fast-paced, high-pressure environment
• Flexible availability, including nights, weekends, and holidays
• Professional appearance in accordance with company standards
• Must be able to stand, walk, and carry trays for extended periods (up to 2 miles per shift)
• Ability to lift and carry up to 20 pounds continuously
• Capable of bending, stooping, and twisting while serving
• Comfortable working in loud, crowded, and smoke-filled environments
• Ability to work long shifts in high-energy casino settings