Scheduling Administrator - Arena (PT)

Job description

Responsible for overall administrative operations of the Arena Events office including but not limited to: scheduling of staff and training, general correspondence, filing, and phones.

Job Functions

Schedule Orleans Arena Staff including Ushers and Food & Beverage Staff based upon departmental requirements. Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager. Schedule EMT and Laundry Service for the Arena. File and organize exception sheets and staff placement documentation upon completion of manager/supervisors review and entry. Maintain the WhenIWork scheduling system as well as train and guide employees on the scheduling system Create day sheets, food coupons and any other event communication required for the departmental leads.

Answer, screen phone calls and route to the appropriate person, record phone messages accurately and deliver to the appropriate person in a timely manner, by following standard business phone etiquette practices. Greet and direct visitors and employees. Prepare personnel related forms and documents. Inform appropriate manager of any personnel-related matters.

Qualifications

Must be at least 21 years of age. Spell accurately; utilize proper grammar and punctuation skills at a level generally attained through completion of high school education. Must have strong computer skills and able to type accurately. Must be detail-oriented and able to effectively multi-task in a fast-paced environment. Must have excellent customer service and communication skills. Must be able to obtain/maintain any necessary licenses and/or certifications.