Sr Analyst Workforce Planning

Job description

Generate schedules for complex venues such as Table Games and large-scale Hospitality departments. Analyze variances and develop optimization tools for Boyd Gaming labor standards. Train junior analysts and support operational decision-making using Virtual Roster data.

• Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis.
• Recommend staffing policies and procedures to ensure consistency and overall standardized practices.
• Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service.
• Analyze departmental KPIs and develop, prepare, and present data-driven shift bid proposals for leadership review.
• Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity.
• Provide input to staffing planning goals based on knowledge of departmental capacity and potential.
• Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs.
• Communicate effectively with employees and all levels of management.
• Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies.
• Perform all functions with the highest level of integrity.
• All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
• Perform all other job-related duties as requested
• Trains Workforce Planning Analyst on job duties.
• Coaches team members to enhance job performance and can create and implement action plans if needed
• Assists with any Virtual Roster launch, configurations, and ongoing responsibilities with projects.
• Responsible for maintaining and updating Virtual Roster in all aspects. Assumes the responsibilities of the Manager in their absence.

Qualifications

• 4 - 7+ years industry/analytical/operational experience
• Knowledge of overall principles of operations and staffing requirements
• Strong problem solving, analytical skills.
• Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results.
• Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment.
• Ability to understand change management.
• Working knowledge of state specific laws and requirements.
• Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner.
• Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts.
• Have initiative, strive for continuous improvement.
• Strong team player that has a direct approach and is solution oriented.
• Professional appearance and demeanor.

PREFERRED

• Previous knowledge and experience with Virtual Roster or any scheduling software system.
• Experience with Workday or any related payroll timekeeping systems
• Experience working with Collective Bargaining Agreements (Union)
• Previous experience working in a casino resort with understanding and knowledge of operational systems