Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade

Job description

We’re seeking a future team member for the role of Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade to join our Sales Enablement, Global Payments & Trade team. This role is located in London In this role, you’ll make an impact in the following ways: Lead the development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content. Oversee content maintenance and quality assurance across platforms including Seismic, Loopio, and SharePoint.

Own and evolve foundational Global Payments & Trade narratives, messaging, and strategic content to ensure consistency and alignment with business priorities. Develop and maintain structured processes for content creation, review, approval, publication, archival, and retirement. Establish and manage a content maintenance calendar informed by business priorities, content usage, product updates, market events, and regulatory requirements.

Partner closely with Marketing, Product, Sales, and Proposal & DDQ teams to identify opportunities for content reuse and reduce duplication. Create more efficient content workflows that minimize unnecessary subject matter expert involvement and centralize feedback processes. Identify and implement opportunities to use AI and automation to improve content operations, including workflow efficiency, searchability, summarization, tagging, and maintenance.

Use content performance data, usage analytics, and stakeholder feedback to support continuous improvement. Drive adoption of content standards, governance practices, and new tools through effective stakeholder engagement and change management. To be successful in this role, we’re seeking the following: Bachelor’s degree in Communications, Marketing, Business, or a related field. A number of years relevant experience in content strategy, content governance, sales enablement, marketing, or product-related functions.

Demonstrated experience managing complex content libraries, editorial calendars, or structured content maintenance programs. Proven experience establishing or supporting content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards. Excellent writing, editing, and communication skills, with strong attention to detail and consistency. Strong organizational, project management, and prioritization skills.

Ability to manage multiple stakeholders and deliver results in a highly matrixed environment. Demonstrated ability to improve processes and enhance operational efficiency.