Senior Vice President, Service Delivery

Job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Service Delivery to join our team. This role is located in New York/New Jersey. In this role, you’ll make an impact in the following ways: Own end-to-end delivery for complex, cross-platform initiatives; set direction, govern execution, and ensure outcomes align to business objectives, client value, and enterprise standards.

Lead large, multi-team and cross-platform change programs from initiation to completion; sequence work to minimize risk and maximize impact. Build an executable roadmap to guide priorities; own integrated delivery plans, timelines, risks, dependencies, and change management. Oversee PI Planning and cross-platform synchronization; ensure teams are aligned, capacity is balanced, and milestones are clear and achievable. To be successful in this role, we’re seeking the following: Bachelor’s degree required; advanced degree in business, technology, or related field preferred.

Extensive experience, typically 8-12 years, leading complex, multi-team delivery initiatives in large, regulated enterprises. Expertise in program/portfolio management, PI Planning, dependency management, and cross-functional synchronization. Strong command of governance frameworks, enterprise standards, risk controls, and compliance in financial services or similar. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.