Services Senior Specialist - Applications Engineering

Job description

Essential Responsibilities

Ensuring compliance with Manage the Job Cycle process Working with the assigned Service Delivery Coordinator|Salesperson to understand the client's well construction or production objective, as well as the commercial terms for Baker Hughes Performing offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential

Working together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services have been considered Designing a job program, including risk mitigation plans and contingency plans that can meet the client's objective, maximize revenue potential and ensure future job assignments for Baker Hughes

Working with the assigned Service Delivery Coordinator|Salesperson to ensure any risk of not meeting the client's objective is communicated to the client using the appropriate channels/processes for the respective client Accurately documenting any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes Providing on-demand support in accordance with product portfolio or on-call schedule for job execution

Comparing job as planned vs job as executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement Working on Field incidents related to products/services Participating in incident investigations when required, ensuring the end-to-end process is considered when determining incident root cause alongside appropriate corrective action

Advising on product improvement opportunities for repetitive component/product failures Providing sales support and product application recommendations Handling special projects as required REQUIREMENTS:

• Bachelor's degree in science, technology, engineering or mathematics or equivalent work experience
• Ability to be on call outside of normal business hours
• Solid organizational, analytical and problem solving skills DESIRED CHARACTERISTICS: Must have the ability to travel (potential for travel to rig sites, customer facilities, meetings, trainings, etc.) Operational experience
• Ability to learn and use various computer tools to prepare data and visualizations for analysis
• Ability to work independently
• Solid leadership, interpersonal, influencing and planning skills
• Ability to work in a global matrix organization
• Excellent communication and presentation skills The Baker Hughes internal title for this role is: Services Senior Specialist - Applications Engineering