Senior Manager, Retail Bancassurance & FI Business (General Insurance)

Job description

Responsibilities

Accelerate Sales & Market Growth: Architect and execute aggressive strategic plans and new business initiatives to exceed sales targets and expand market share within the retail FI channel. Identify and aggressively pursue new bank and FI partnerships to create new revenue streams.

Champion Product & Digital Innovation

Lead the end-to-end design and launch of new, digitally-enabled product propositions tailored for the bancassurance channel. Champion the development and implementation of innovative digital distribution tools and platforms to create seamless, "one-stop-shop" customer journeys.

Drive Strategic Partner Management

Own and elevate relationships with key bank partners at senior levels. Collaborate to co-create strategic initiatives, align on ambitious business goals, and solidify AXA's role as their primary strategic insurance partner.

Lead a High-Performing Team

Lead, coach, and mentor a team of business development and marketing specialists. Foster an innovative, data-driven, and AI-enabled culture focused on continuous improvement and achieving ambitious growth targets.

Leverage Data & Technology

Utilize data analytics, CRM systems, and market intelligence to generate actionable insights, drive strategic decision-making, and personalize customer engagement. Translate complex performance data into compelling, data-backed narratives for senior management.

Ensure Governance and Compliance

Uphold the highest standards of regulatory compliance (e.g., HKIA guidelines), internal governance, and partner agreements across all channel activities.

Qualifications & Requirements

A minimum of a Bachelor's degree in Business, Marketing, Finance, or a related discipline. Possession of IIQE Papers 1 & 2 is required. Professional qualifications (e.g., Senior Associate of ANZIIF) are a strong advantage. 8+ years of progressive experience in the General Insurance industry, with a proven track record of driving significant business growth in bancassurance or FI partnership channels. Demonstrated success in establishing and scaling new, high-value FI partnerships from the ground up.

At least 5 years of leadership experience, with a history of building and inspiring teams to achieve outstanding results.

Strong Technical & Digital Acumen

Hands-on experience with digital distribution platforms, CRM systems and data analytics/visualization tools (e.g., Power BI). A deep understanding of how technology can create superior customer journeys is essential.

Innovative & Strategic Mindset

A forward-thinking leader who can translate market trends and technological advancements into tangible business strategies and innovative product concepts. Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence outcomes and build consensus at all levels. Proficiency in both written and spoken English and Chinese. Candidates with less experience but strong potential may be considered for the position of Manager.

About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider.

Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations.

We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).