HR Services Specialist

Job description

About the role We are seeking an enthusiastic and customer-focused HR Services Specialist to join our team. In this pivotal role, you will be responsible for providing exceptional support to our employees, both on-site at our facility and virtually across EMEA. As a key member of our Global Workforce Operations team, you will play a crucial role in creating positive experiences for our workforce and fostering a supportive work environment.

Key Responsibilities

Work Arrangement: Hybrid Serve as the first point of contact for employee enquiries across multiple European countries, providing timely and accurate responses through various channels and our cloud-based case management system. Validate and process changes in personal data, job information, and compensation in the HRM system while maintaining high-quality standards. Facilitate the onboarding process for new hires across various European locations, preparing employment letters and contracts with meticulous attention to detail.

Assess, analyse, and resolve employee requests and concerns, collaborating with HR regional team members to ensure a seamless and positive employee experience. Identify continuous improvement opportunities in European HR processes and educate employees on available self-service tools and systems.

Qualifications

Required

1-3 years of professional experience in human resources, with a Bachelor's degree in Human Resources, Business Administration, or a related field preferred. Practical knowledge of HR administration, recruitment, GDPR, and data protection principles. Proficiency in Microsoft Office Suite, HRIS platforms, and transaction management with a high level of accuracy.

Skills you need to succeed

Fluent written and spoken English (mandatory) & Turkish language skills, with excellent written and verbal communication skills. Flexibility, strong organizational skills, continuous improvement mindset, and the ability to handle confidential information with discretion while working collaboratively.