Master Data Administrator

Job description

About the Role We are looking for a sharp, detail-obsessed Master Data Administrator to join our Master Data Management team. In this role, you will serve as a frontline gatekeeper of our core MGE item master data. You will be responsible for creating, maintaining, and auditing master data records across our enterprise systems (QAD) while ensuring strict adherence to data governance policies. If you thrive on bringing order to complexity, spotting inconsistencies before they become problems, and collaborating across teams to streamline processes, forms and workflows, we want you on our team.

Key Responsibilities

Data Maintenance & Operations Process Requests: Create, update, and deactivate master data records within agreed SLAs.

Ensure Data Accuracy

Perform initial validation checks to ensure complete, compliant, and standardized input.

Troubleshooting

Investigate and resolve data-related transactional errors, system failures, and user inquiries in a timely manner.

Data Governance & Quality Control Enforce Standards

Ensure all master data processes strictly comply with internal Data Governance policies, naming conventions, and Standard Operating Procedures (SOPs).

Data Cleansing & Auditing

Conduct regular audits, routine data profiling, and deduplication exercises to maintain high data quality standards.

Documentation

Maintain clear, up-to-date documentation for master data entry guidelines, workflows, and business rules.

Collaboration & Continuous Improvement Cross-Functional Support

Partner closely with Procurement, Finance, Supply Chain, Customer Service, and IT to align data needs with business requirements.

Process Optimization

Identify recurring data bottlenecks or manual tasks and suggest opportunities for automation or workflow improvements.

Project Support

Assist in data mapping, migration, and user acceptance testing (UAT) during system upgrades or integration projects. What Success Looks Like in the First 90 Days 30 Days: Shadow the team, complete onboarding on our core ERP/MDM workflows, and take ownership of basic, day-to-day data entry requests. 60 Days: Independently manage incoming master data tickets across core domains, adhering strictly to response SLAs and accuracy standards. 90 Days: Identify at least one area for process improvement and present a plan to execute it alongside the MDM team.

Qualifications

What You Bring to the Table Experience

2–4 years of experience in master data management, data administration, business operations, or a related data stewardship role.

Technical Proficiency

Hands-on experience with major ERP or enterprise systems (preferably QAD or Oracle, SAP). Intermediate to advanced Google Workspace skills (GSheet, GDocs, Slides, Apps Script and Appsheet considered as a plus).

Attention to Detail

Exceptional accuracy and consistency when managing high volumes of alphanumeric data.

Team

strong cultural empathy and team player attitude Analytical Thinking: Strong problem-solving ability to trace data discrepancies back to their root cause.

Communication

Clear written and verbal English communication skills with the ability to explain data standards to non-technical business users. French, German or Dutch considered as a plus. Nice-to-Haves Experience with dedicated MDM tools (e.g., Informatica, Stibo Systems, Profisee, or SAP Master Data Governance). Basic knowledge of SQL for querying databases. Familiarity with Data Governance frameworks and data lifecycle management Education Bachelor’s degree or an equivalent of hands-on working experience