Internship - Customer Service (Bangalore)

Job description

We are looking for freshers for a period of min. 6 Months, on paid Internship Below are the key role and responsibilities of the Intern Maintain Customer focus at all times and respond to customers’ enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk. Work within agreed service levels, striving to exceed customer expectations.

Take ownership of queries and proactively follow through to resolution. Handling Complaints/escalations. Meeting client requirements on time and effectively thereby winning their goodwill. Sensitization of the client requirements and accordingly prioritizing the activities. Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.

Qualifications

Open for all Graduates from any field Excellent communication skills Good knowledge of MS Excel. Only GRADUATES !!