Lyric COS Payroll India_Pune 171733

Job description

Job Description

This is a client facing associate role to ensure payroll and overall service for allocated clients go smoothly

• Serve as a Payroll specialist and answer emails and meeting invites to handle routine client requests/queries with utmost care.
• Resolve routine customer concerns with pre-defined solutions
• Builds strong relationships with a portfolio of clients,
• Develop and leverage a broad understanding of ADP products in support of client needs
• Looks for solutions which will allow our customers to focus on their core business
• Drive positive defining moments with client Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required

* Clear spoken and written English language * Strong Excel skills * Strong time management ability to prioritize and meet deadlines * Client focused * Flexible and supportive * Good communication * Problem solving * Results orientated * Experience within a global organization talking to clients is essential * Experience working on deadline driven projects desirable * Knowledge of payroll would be an advantage ##LI-DNI