Customer Quality Engineer

Job description

• Review and evaluate customer quality requirements. Communicate essentials to responsible departments.
• Quality management during project development.
• Prepare APQP or PPAP quality documents as team member of new projects and upload to customers' system.
• Define and track quality targets (e.g.: 0-km, warranty, ...). Regular reporting of quality key figures. Monitor customer performance.
• Handle 0km & field claims as customer representative. Support process quality team to resolve internal and external quality issues.
• Coordinate and lead customer audit.
• Develop and maintain good relationship with customers.

Qualifications

1.Bachelor degree, Electrical or mechanical engineering 2. 5 years experience in interfacing with automotive OEM customers regarding quality issue (Ford/Volvo/Renault will be preferred) 3.IATF16949, Problem solving process and method, 8D methodology, customer complaints handing, experience with technical support to customer. 4.Good oral and written English.