Regional Services Executive

Job description

External

Job Description

Position: Regional Service Officer (RSO)

Reporting To

Divisional Service Officer (DSO).

Department

Colour World, Marketing. Candidate Profile:-

• B.E. (Mechanical / Electrical / Instrumentation) – First Class Graduates, i.e. candidates should have scored atleast 60% marks in their graduation. Only Male Graduates required.
• Good communication skills.
• Age should be less than 26 years. (Exception for Good Candidate can be taken)
• Computer literate (knowledge of Dos, Word, Excel).
• Field Experience (1 to 3 years) is preferred (in front-line servicing/co-ordination Preferably in Consumer Electronics, White Goods industry)
• Competent fresher can also be considered.
• Knowledge of English Role Description:-
• Responsible for smooth installation of Dealer Tinting System (Colour Worlds), providing regular after sales service, monitoring performance of other service providers and constantly providing innovative suggestions for improving this service.
• The Service Engineer would be responsible for all the areas involving the hardware in the Colour Worlds – installation, servicing and maintenance and ensuring quality output from them.
• He would be acting through a set of agencies who would be doing the specific activities. He would be setting up systems, developing service agencies, monitoring servicing, coordinating installations and conducting periodic audits.