Information Technology Systems Engineer

Job description

Position

Information Technology Systems Engineer Job Description: What You’ll Be Doing

• Provide daily engineering support and operations for Arrow’s hardware and software infrastructure, including maintenance, performance monitoring and reporting, solution design, and consulting.
• Analyze and troubleshoot issues across software, applications, databases, hardware, and COTS applications.
• Deliver second-level support by working directly with IT teams and/or end users to resolve escalated incidents.
• Coordinate with vendors as needed to facilitate hardware and software repair activities.
• Participate in annual disaster recovery (DR) testing. Due to operational requirements, the role requires commuting between two office locations: Zhonghe and Taoyuan.
• Understanding of virtual machines (VMs), storage, and data center-related equipment.

Software scope

• Support Microsoft 365, Intune, and ServiceNow.

What We Are Looking For

• Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
• Has no discretion to vary from established procedures
• Has no related work experience or has work experience but requires formal training in theories/concepts in own function
• Works under close supervision What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical Insurance
• Life Insurance
• Discretionary Performance Bonus
• Paid Time Off
• 5-Day Work Week
• Growth Opportunities
• And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers.

With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com. Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.

Learn more at https://www.fiveyearsout.com/. For more job opportunities, please visit https://careers.arrow.com/us/en.

Location

TW-Taipei, Taiwan (Jian-Yi Rd)

Time Type

Full time Job Category: Information Technology