FSE

Job description

Position

FSE Job Description: Principal Accountabilities

• Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry.
• Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities.
• Experience creating demand for Arrow products and services. Ability to work with engineers and designers to specify, select and resolve electronic board designs with Arrow franchised suppliers.
• Must be able to promote and sell the value add, supply chain, and full life cycle programs offered by Arrow. Requires proficiency in sales tracking systems, SalesForce.com, Oracle Establish and build relationships with key suppliers.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Job Complexity Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below: (1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function. (2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems.

Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function. Experience / Education Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location

JP-Osaka, Japan (Shin-Osaka Terasaki 3rd Bldg)

Time Type

Full time Job Category: Sales

Responsibilities

sales strategy, customer relationship management, supply chain management, sales tracking systems, salesforce.com, oracle, business reviews, demand creation, technical sales, customer satisfaction, engineering collaboration, pricing programs, Field Service Support Engineer, Field Service Engineer, Customer Support Service Engineer, Field Service Representative, Global Technical Support, Service Engineer, Senior Technical Service Engineer, Apple Service Engineer, Product Support Engineer, Remote Support Engineer