Automotive Steel Sales & After-Sales Representative

Job description

Shape the Future of Automotive Steel in Korea Join us as global leader in advanced steel solutions and play a key role in connecting European innovation with Korea’s dynamic automotive industry . In this highly visible commercial role, you will drive growth across leading OEMs and suppliers while ensuring seamless delivery—from European mills to Korean customers. If you thrive in an international environment and enjoy combining sales, supply chain, and customer excellence , this role offers a unique opportunity to make an impact.

As our Automotive Steel Sales & After-Sales Representative , you will:

• Drive Growth & Customer Success
• Build and expand relationships with top Korean OEMs and Tier suppliers
• Identify new business opportunities and grow existing accounts
• Lead commercial negotiations (pricing, volumes, contracts)
• Deliver compelling technical and commercial presentations

Connect Europe & Korea

• Act as the key interface between Korean customers and European production teams
• Coordinate orders, production planning, and delivery timelines
• Ensure smooth communication on lead times, specifications, and supply status

Ensure Seamless Delivery

• Manage the full order-to-delivery lifecycle
• Coordinate shipments, logistics, and import processes
• Oversee customs clearance and port operations (Busan, Incheon, Gwangyang) Deliver Exceptional After-Sales Support
• Act as the primary contact for customer inquiries and technical questions
• Manage complaint resolution (NCRs, 8D processes) with European quality teams
• Drive continuous improvement in customer satisfaction

Collaborate Across Borders

• Work closely with international teams in Sales, Supply Chain, and Quality
• Provide market insights and customer feedback to European headquarters What's expected from you: Experience & Expertise
• 7+ years in steel sales, automotive materials, or similar B2B environment
• Strong understanding of the Korean automotive ecosystem Experience working with international supply chains (Europe preferred)
• Proven track record in customer management and commercial negotiations
• Knowledge of automotive steel grades (AHSS, UHSS, coated steels) as well as experience with S&OP, VMI, or JIT processes preferred
• Familiarity with Korean import/export procedures supportive

Skills

• Strong commercial mindset with technical curiosity
• Excellent stakeholder management and communication skills Structured, solution-oriented approach to complex challenges Hands-on experience with SAP/ERP systems Languages Korean (native) English (business fluent) German or French is a plus What We Offer to you A high-impact international role at the intersection of Europe and Asia Exposure to leading automotive OEMs and cutting-edge steel technologies
• Strong career development opportunities within a global organization A collaborative and multicultural working environment